Updates: Spree #01 Cap: CLOSED (Updated:Stay tuned for Spree #02)

Runway


Saturday, April 11, 2009

Frequently Asked Questions

UTM is being set up with the main goal of being about to let every indivisual own BIG NAMES and trends at affordable. As a teenager it has always been a dream to be able to make a fashion statment but at affordable prices. With UTM it's finally here.

Here are some FAQs.

Q: What is no. of caps?
A: Number of caps refers to the minimum number of ordered items required for me to send out to my agents in order to cut down on international shipping charges.

Q: Are the size chart accurate?
A: Size charts are given by the agents but measurements might slightly shrink due to washing.

Q: Are labels intact?
A: Yes all labels are being intact unless otherwise stated.

Q: Why is are some items so much cheaper compared to retail price?
A: Some items are being source directly from factory outlets such as HK, Taiwan etc. Items from factory outlets are most probably mass produced or with small minor rejects(which i avoid) being sold at cut down prices in order to clear stock.

Q: I need my orders urgently. Is it possible get my orders in advance instead of waiting for it to cap?
A: Caps are being set up in order to reach a certain amount in order to save on shipping cost but if advance orders are required there will be an additional $8+ charge(According to weight. Items will reach within 2-3 weeks only instead.

For any further enquiries e-mail to : urbanthiefmarket@gmail.com

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